Technostress. Test di valutazione: il modello SOGI                         

Working Paper Ircres-CNR 08/2017

Technostress.
Test di valutazione: il modello SOGI

Technostress. Evaluation test: SOGI Model

ORIANA IPPOLITI (a), SILVIO GIOVARRUSCIO (b).

a CNR-IRCRES, National Research Council, Research Institute on Sustainable Economic Growth, via Real Collegio 30, Moncalieri (TO) – Italy
b Istituto “G. Falcone” Colleferro (RM) Italy

corresponding author: oriana.ippoliti@cnr.it

ABSTRACT
This work develops a model (SOGI) for the evaluation of technostress in all kind of workplaces. The aim is to understand the causal determinants of technostress and it is based on models already developed by Nathan and Ayyagary. SOGI is specifically devoted to the evaluation of risk deriving from the use of ICT (Information and Communication Techonology). It considers technologies , independently of possible purposes. The model is presented in a descriptive way; starting from the technological features the evaluator can understand those aspects of a technology that can become technostressors and therefore can determine the emergence of technostress problems in the exposed worker: work satisfaction, organizational engagement, and continued commitment can indicate the presence of technostress in a worker. Moderators, individual differences, and inhibitors are the factors that can respectively reduce / increase the technostressors’ danger and the effects of technostressors. Some examples of application of the SOGI model are presented. The possibilities for the SOGI implementation (test) are presented in annex.

KEYWORDS
ICT (Information and Communication Techonology), stress, technostress

JEL CODES: I12, I31

DOI: 10.23760/2421-7158.2017.008

HOW TO CITE THIS ARTICLE
Ippoliti O., Giovarruscio S., 2017. “Technostress. Test di valutazione: il modello SOGI”, Working Paper Ircres, vol. 3, n. 8, pp. 1-29